Privacy policy

GENERAL INFORMATION

This Privacy Policy sets out the terms and conditions governing the processing of personal data of visitors to the website www.launilofficial.com and other data subjects by MB “Launil”, legal entity code 306062410, registered office address: Jaunimo g. 16, Mauručiai, Prienų r., email address: info@launilofficial.com (hereinafter referred to as the “Data Controller” or the “Controller”), as well as the procedure for exercising the rights of data subjects in relation to the processing of personal data.

The Controller may review and amend this Privacy Policy at any time; therefore, we recommend that you periodically check whether you are familiar with the current version of the Privacy Policy. The publication date of the current version of the Privacy Policy is indicated at the top of this webpage.

The personal data of website visitors is processed in accordance with applicable laws and regulations and by ensuring appropriate technical and organisational measures for the protection of personal data.

The Controller uses the personal data provided by you or collected by the Controller with your consent solely for the purposes specified in this Privacy Policy. Your personal data is transferred to the Controller’s data processors that provide website hosting and maintenance services. Where required or permitted by law, your data may be disclosed to competent public authorities.

The website contains links to websites that are not owned or controlled by the Controller. The Controller is not responsible for the privacy policies applied by such websites; therefore, we recommend that you familiarise yourself with the privacy policies of the websites to which you are redirected.

USE OF COOKIES

The website uses “cookies” – small text files stored in the browser of your device (for example, a computer, mobile phone or tablet) when you browse the website.

The cookies used on the website are necessary for us to:

• ensure the proper functioning of the website;

• ensure optimal website speed and security;

• obtain information about visits to the website and its individual pages and sections, analyse website visitor traffic (including the date and time of visits, browsers used, types of devices and their screen sizes), and thereby continuously improve the website in order to better meet your needs;

• provide third parties (Google and others) with statistical information about website visitors that does not identify individual visitors.

During your visit to the website, the following cookies may be stored on the device you use:

The website uses third-party plugins provided by Facebook and Instagram, which also use cookies. Information about the functions of cookies used by these third parties and the personal data they collect can be found in the respective third parties’ privacy and/or cookie policies.

You can find out which specific cookies have been stored on your device when visiting the website by checking your browser settings.

You can restrict or block cookies by managing your web browser settings. If you do not want websites to store any cookies on your device, adjust your web browser settings so that you are notified before any cookie is stored or so that your browser rejects all cookies. These settings must be configured separately for each web browser on each device.

If you disable or restrict the use of cookies, you may not be able to receive certain services or use some of the website’s features.

More detailed information about cookies, how they work, and how to manage their settings can be found at http://www.allaboutcookies.org.

PERSONAL DATA PROCESSED FOR COMMUNICATION PURPOSES

For the purpose of responding to your inquiry and retaining evidence of communication (in pursuit of the legitimate interest of ensuring effective communication and avoiding disputes related to customer service), the Controller processes the following information provided by you:

• when contacting the email addresses specified on the website, the email address, date and time of the email, and the content of the correspondence with the Controller’s representative are processed;

• when sending a letter to the Controller’s registered office address specified on the website, the sender’s first name, surname, address, date of receipt of the letter, and the information contained in the letter are processed;

• when submitting an inquiry via the inquiry form available on the website (https://www.launilofficial.com/en/contact-us), the first name, telephone number, email address of the person submitting the inquiry, as well as the date, time, and content of the inquiry are processed;

• when contacting the Controller via a Facebook or Instagram social media account, the user’s first name, surname, and the content of the correspondence with the Controller’s representative are processed.

Personal data provided together with inquiries, as well as subsequent correspondence between you and the Controller’s representative, will be retained for as long as necessary to perform the specific task and to ensure the exercise of the Controller’s rights, but no longer than 2 years from the date of receipt of such data.

Important: When submitting an inquiry via a Facebook social media account, the personal data provided by you may be disclosed to the operators of this social network and to other persons with whom the operators of Facebook share personal data. For more detailed information, please refer to the privacy policies of Facebook or Instagram.

Your rights relating to the processing of personal data are set out in the section of the Privacy Policy entitled 

PROCEDURE FOR EXERCISING YOUR RIGHTS.

PERSONAL DATA PROCESSED FOR THE PURPOSES OF E-COMMERCE, CONCLUSION AND PERFORMANCE OF SALE AND PURCHASE AGREEMENTS THROUGH THE ONLINE STORE

For the purpose of concluding and performing a sale and purchase agreement through the Controller’s online store, the Controller processes the following personal data of customers:

• first name, surname, delivery address, contact telephone number, email address;

• information related to orders for goods placed through the online store (payment date, selected goods, prices, quantities, payment method, other payment information, discounts granted, bank account number);

• information regarding the delivery location.

The legal basis for the processing of personal data is the performance of a sale and purchase agreement.

Where an agreement is concluded with a legal entity, the first name, surname, position and basis of representation of the legal entity’s representative who concluded the agreement are processed.

The above-mentioned data is retained for 10 years from the date of expiry of the sale and purchase agreement.

Your rights relating to the processing of personal data are set out in the section of the Privacy Policy entitled PROCEDURE FOR EXERCISING YOUR RIGHTS.

DIRECT MARKETING

Each website visitor may subscribe to receive news about the Controller’s activities, new product offers, promotions, birthday offers, and other similar information (subscribe to the newsletter) by entering their email address in the newsletter subscription form available on the website:

The legal basis for processing the personal data of newsletter subscribers is the subscriber’s consent to receive newsletters.

When the newsletter is subscribed to via the website, only the subscriber’s email address is used for the purpose of sending the newsletter.

Personal data processed for direct marketing purposes will be transferred to data processors – companies providing marketing services.

Newsletter subscribers may unsubscribe from the Controller’s newsletter at any time by clicking the unsubscribe link contained in the newsletter or by submitting a request to the email address info@launilofficial.com. Personal data is processed for direct marketing purposes for 10 years from the date of subscription to the newsletter. Information regarding the subscription (consent to the processing of personal data for direct marketing purposes) is retained for an additional one year after the sending of newsletters has ceased.

Your rights relating to the processing of personal data are set out in the section of the Privacy Policy entitled PROCEDURE FOR EXERCISING YOUR RIGHTS.

PROCEDURE FOR EXERCISING YOUR RIGHTS

All persons whose personal data is processed by the Controller have the right to:

✓ The right to access your personal data processed by the Controller

✓ The right to request the rectification of inaccurate or incomplete personal data

The rights to access and request the rectification of personal data may be exercised by submitting a written request to the Controller’s registered office address or by email at info@launilofficial.com (if submitted by email, the request must be signed).

When submitting a request to access personal data, the request must specify the categories of personal data that you wish to access.

When submitting a request to rectify inaccurate or incorrect personal data, the request must specify which personal data you wish to have rectified.

✓ The right to request that the Controller restrict the processing of personal data while the accuracy of the personal data is being verified, while it is being determined whether the interests of the data subject who objects to the processing of personal data override those of the Controller, as well as in cases where the personal data is processed unlawfully but the data subject objects to the erasure of such data

This right may be exercised by submitting a written request to the Controller’s registered office address or by email at info@launilofficial.com (if submitted by email, the request must be signed). If the request is justified, the processing of personal data shall be restricted within 5 working days from receipt of the request.

✓ The right to data portability

This right may be exercised by submitting a written request to the Controller’s registered office address or by sending it to the email address info@launilofficial.com (if submitted by email, the request must be signed). If the request is justified, the Controller shall, no later than within 30 days from receipt of the request, provide your personal data to you or to the data controller specified by you in a computer-readable format.

✓ The right to object to the processing of personal data

Business customers and their representatives who are natural persons, in respect of whom direct marketing is carried out without their consent, may exercise the right to object by submitting a request to info@launilofficial.com. In all other cases, where an objection to the processing of personal data is expressed, it will be assessed whether your legitimate interest overrides that of the Controller.

✓ The right to request the erasure of data

This right may be exercised by submitting a written request to the Controller’s registered office address or by sending it to the email address info@launilofficial.com (if submitted by email, the request must be signed). No later than within 30 days from the date of receipt of the request, the Data Controller shall erase the relevant personal data or refuse to comply with the request and specify the reasons for the refusal in writing.

✓ The right to lodge a complaint with a supervisory authority

This right may be exercised by lodging a complaint with the State Data Protection Inspectorate regarding any actions of the Controller related to the processing of your personal data.

Important: In cases where you exercise your rights by submitting a written request by post to the Controller’s registered office address, the request must be accompanied by a notarised copy of an identity document (passport or identity card).

CONTACTS

If you have any questions regarding this Privacy Policy, please contact us and we will be happy to assist you:

MB “Launil”
Legal entity code: 306062410
Email: info@launilofficial.com